Contact Us

We're here to help! Whether you have a question about your order, need sizing advice, or want to learn more about our products — the Solexis support team is always happy to assist.

📬 Get In Touch

Reach out to us through any of the following channels:

📧 Email: support@solexis.shop
📞 Phone: +1 (650) 414-2883
🏢 Address: 2024 Locust Ave, Long Beach, CA 90806, USA
🕐 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

⚡ Response Time

We aim to respond to all inquiries within 1–2 business days. For faster assistance, please have your order number ready when contacting us.

🛒 We Can Help With

Order status and tracking updates
Size and fit guidance
Returns, refunds, and exchanges
Damaged or defective items
Payment and billing questions
General product inquiries

📦 Returns & Refunds

Not happy with your purchase? No worries! We accept returns within 30 days of delivery. Please visit our Return & Refund Policy page for full details.

🚚 Shipping Inquiries

For questions about delivery times or tracking, please check our Shipping Policy or contact us directly with your order number and we'll look into it right away.

Thank you for choosing Solexis. We value your trust and are committed to making your experience exceptional. 🙏