Terms of service

Welcome to Solexis! By accessing or purchasing from solexis.shop, you agree to be bound by the following Terms of Service. Please read them carefully.

1. 🏢 About Us

Solexis is an online footwear retailer operated by Solexis.

  • 📧 Email: support@solexis.shop
  • 📞 Phone: +1 (650) 414-2883
  • 🏢 Address: 2024 Locust Ave, Long Beach, CA 90806, USA

2. ✅ Acceptance of Terms

By visiting our website and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.

3. 🛒 Products & Availability

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction at our discretion.
  • Product colors and images are as accurate as possible, but we cannot guarantee that your device's display will accurately reflect the actual product.
  • We reserve the right to discontinue any product at any time.
  • Prices for our products are subject to change without notice.

4. 💳 Payment & Billing

  • We accept major credit/debit cards and other payment methods listed at checkout.
  • You agree to provide current, complete, and accurate purchase and account information.
  • We reserve the right to refuse any order. In the event we cancel an order, we will notify you and issue a full refund.
  • All prices are listed in USD.

5. 📦 Shipping & Delivery

  • Delivery times are estimates and are not guaranteed.
  • Solexis is not responsible for delays caused by carriers, customs, or circumstances beyond our control.
  • Risk of loss and title for items pass to you upon delivery to the carrier.
  • Please refer to our Shipping Policy for full details.

6. 🔄 Returns & Refunds

Our return and refund process is governed by our Return & Refund Policy, which is incorporated into these Terms by reference. Please review it before making a purchase.

7. 🔒 User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to notify us immediately of any unauthorized use of your account.
  • We reserve the right to terminate accounts at our discretion.

8. 🚫 Prohibited Uses

You agree not to use our site to:

  • Violate any applicable laws or regulations
  • Transmit spam or unsolicited messages
  • Attempt to gain unauthorized access to any part of the website
  • Engage in any fraudulent activity
  • Collect or harvest personal data of other users

9. 🧠 Intellectual Property

All content on solexis.shop — including text, images, logos, and graphics — is the property of Solexis and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

10. ⚠️ Disclaimer of Warranties

Our service and products are provided "as is" without any warranty, express or implied. We do not warrant that the service will be uninterrupted, error-free, or free of viruses.

11. 📉 Limitation of Liability

To the fullest extent permitted by law, Solexis shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific product in question.

12. 🔗 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their terms and policies.

13. 🔄 Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the site after changes constitutes acceptance of the new terms.

14. ⚖️ Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Los Angeles County, California.

15. 📬 Contact Us

For any questions regarding these Terms of Service:

  • 📧 Email: support@solexis.shop
  • 📞 Phone: +1 (650) 414-2883
  • 🏢 Address: 2024 Locust Ave, Long Beach, CA 90806, USA
  • 🕐 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)