Payment Policy

At Solexis, we want your shopping experience to be as smooth and secure as possible. Below you'll find everything you need to know about how we handle payments.

💳 Accepted Payment Methods

We accept the following payment methods:

Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay
Shop Pay

🔒 Secure Checkout

All transactions on solexis.shop are encrypted using SSL (Secure Socket Layer) technology. Your payment information is processed securely and we do not store your credit card details on our servers. Shop with complete confidence.

💵 Currency

All prices on our website are listed in US Dollars (USD). If you are paying with an international card, your bank may apply a foreign transaction fee. Solexis is not responsible for any additional charges applied by your bank or card issuer.

🗃️ When Will I Be Charged?

Your payment will be charged at the time your order is placed and confirmed. You will receive an order confirmation email shortly after your purchase.

❌ Order Cancellations

If you wish to cancel your order, please contact us immediately at support@solexis.shop. We will do our best to cancel it before it is processed or shipped. Once an order has been shipped, it cannot be cancelled but may be eligible for a return under our Return & Refund Policy.

⚠️ Failed Payments

If your payment fails, please check the following:

Ensure your card details are entered correctly
Check that your card has sufficient funds
Contact your bank to ensure the transaction is not being blocked
Try an alternative payment method

If the issue persists, contact us at support@solexis.shop and we'll be happy to help.

📧 Contact Us

For any payment-related questions, please reach out to our support team:

📧 Email: support@solexis.shop
📞 Phone: +1 (650) 414-2883
🏢 Address: 2024 Locust Ave, Long Beach, CA 90806, USA
🕐 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)